Mio CanvasPrivacy Policy
Effective Date: 15th September 2025
Mio Canvas LLC (“Mio Canvas,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services (the “Service”). By using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use the Service:
- Personal Information: such as your name, email address, billing address, shipping address, and payment details.
- User Content: images and other files you upload to the Service in order to create and order products.
- Transaction Information: order history, payment confirmations, and shipping details.
- Technical Information: IP address, browser type, device type, operating system, and usage data.
- Cookies and Tracking: We may use cookies and similar technologies to improve the Service and your experience.
2. How We Use Your Information
We use your information to:
- Provide and operate the Service.
- Process and fulfill orders.
- Communicate with you about your orders or account.
- Improve and personalize the Service.
- Detect, prevent, and address technical issues, fraud, or illegal activity.
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share it only as follows:
- Third-Party Print Partners: We share your User Content and shipping information with our print-on-demand provider to produce and deliver your order.
- Payment Processors: We use secure third-party processors (e.g., Stripe) to handle payments. We do not store full payment card details.
- Service Providers: We may share limited information with service providers that help us operate our website, analytics, or customer support.
- Legal Requirements: We may disclose information if required by law, court order, or government request.
4. Data Retention
We retain personal information only as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. User Content (uploaded images) may be stored temporarily for order fulfillment and may be deleted after production is complete.
5. Security
We take reasonable technical and organizational measures to protect your personal information. However, no system can be guaranteed 100% secure, and you use the Service at your own risk.
6. Your Rights
Depending on where you live, you may have certain privacy rights, such as the right to:
- Access the information we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain processing.
- Withdraw consent where applicable.
To exercise your rights, please contact us at craig@miocanvas.com.
7. Children’s Privacy
The Service is not intended for children under 13, and we do not knowingly collect personal information from them. If we learn we have collected such information, we will delete it promptly.
8. International Users
If you access the Service from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Mio Canvas LLC
30 N Gould St Ste N, Sheridan, WY 82801 USA
By using Mio Canvas, you consent to the collection and use of your information as described in this Privacy Policy.